What Notification Channels Does PingPing Support?

PingPing supports multiple notification channels so you receive downtime alerts wherever you and your team are most likely to see them immediately. You can configure as many channels as you need; every channel you set up receives the alerts for all your monitors.

Built-In Notification Channels

Email - The default channel. Every PingPing account gets email notifications. Useful as a fallback, but email alone is risky for time-sensitive alerts because messages can land in spam or go unread for hours.

Slack - Connect PingPing to any Slack workspace and route alerts to a specific channel. Ideal for teams that live in Slack. Everyone sees the alert at once, and you can discuss response actions in the same thread.

Discord - Works similarly to Slack. PingPing sends alerts to a Discord channel via webhook. Popular with indie hackers and smaller teams that use Discord as their primary communication tool.

Telegram - PingPing sends alerts as Telegram messages. Useful if your team already uses Telegram, since alerts appear alongside your regular chats without needing a dedicated monitoring app.

SMS (via Vonage) - For critical alerts that need to cut through notification noise, SMS is hard to beat. PingPing integrates with Vonage (formerly Nexmo) to send text messages to your phone. See our SMS setup guide for configuration details.

Webhooks - PingPing sends a JSON payload to any URL you specify when downtime is detected or resolved. This lets you integrate with any system: trigger a PagerDuty incident, post to Microsoft Teams, log to a database, kick off a restart script, or connect through Zapier to hundreds of other tools.

How Alerts Work with 30-Second Checks

When you use PingPing’s fastest 30-second check interval, a failure is picked up within 30 seconds and then verified by a second check from another location before the alert fires. In practice, this means you can learn about an outage within about a minute of it starting and begin investigating before most of your users even notice.

Account-Wide Channels

Notification channels are configured at the account level and apply to all your monitors: when a downtime is confirmed, PingPing fires every configured channel in parallel. Every PingPing plan includes unlimited team members, so your entire team can stay informed through the channels you set up. Per monitor you control the notification threshold, which is how long a downtime must last before an alert goes out at all.

Set up your alerts →